Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:[email protected]

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.8
Great experience. Highly recommend.
Response from the owner:Thank you Ashleigh. Your 5 star ⭐️ rating is greatly appreciated
Thank You! The Best CPR Class I been to Yet! Since 2019 when I started CPR Classes for work, I just did not test well. Ms. Regina did a great job and I got 100% for the first time ever on this test.
Response from the owner:Thank you very much for your comments and review. Your 5 star ⭐️ rating is very much appreciated
Carlos was very informative and entertaining with our CPR class. I no longer dread going a in person life saving class, but look forward to the next one!
Response from the owner:Thank you Kathryn for your review and comments. We are looking forward to seeing you back in a couple of years. Your 5 star ⭐️ rating is very much appreciated.
Response from the owner:Thank you Pauline for your 5 star rating
I learned a lot from this class and now I feel more confident in applying life-saving skills. Regina is very knowledgeable, engaging, and helpful. She made it easy to learn and apply basic life support. The process of finding a class at a time convenient for me was also easy. I highly recommend taking your Basic life support and renewal from this group!
Response from the owner:Thank you Marivic for your review and comments. Your 5 star ⭐️ rating is really appreciated. Hope to see you again in a couple of years.
Had a class with Emily she was amazing. Will definitely be back for my renewal.
Response from the owner:Thank you very much for your review and 5 star 🌟 rating. Looking forward to seeing you again in a couple of years.
The class was fun quick and fairly easy to understand. Carlos was very nice and engaging with students!
Response from the owner:Thank you Tomera for your review and 5 star rating. We hope to see you back when it is time to renew.
I took the First Aid & CPR class. The equipment was clean and upkeep. The instructor was very knowledgeable and the class was very educational. The instructor played different background noise of could be events. Car crash, people crying exc. I thought that was awesome it made me focus for as I was doing my chest compressions. If I had any questions she was quick to answer them and made sure I understood. I really learned a lot and I appreciate the knowledge that she passed on. I feel more prepared just in case the unexpected is to even happen when I'm around.
Response from the owner:Thank you LaDonna for your thorough review and comments. We sincerely appreciate it. Your 5 star 🌟 rating means a lot to us. We hope to see you back in a couple of years.
Class was awesome Instructor made it fun!!
Response from the owner:Thank you for your comments and 5 star ⭐️ rating. We hope to see you back when it is time for your renewal
Awesome instructor, Mrs. M. W.
Response from the owner:Thank you for your 5 star 🌟 rating. We hope to see you back in a couple of years
My class with Mrs. M was amazing. She was informative, caring, funny and just made the class fun. She created an atmosphere of learning and asking questions freely. And if we needed her to go over something again or clarity she was so, happy to do so. Such, a great instructor. Thank you Mrs. M.
Response from the owner:Thank you Brenda for your review and 5 star rating. Your comments are truly appreciated.
My CPR training with First Coast went really well, thanks to the clinical guidance provided by the instructor, Magdalena. She was very knowledgeable and taught us in a clear and concise manner. Her instructions were so straightforward that we felt confident starting CPR immediately in any situation."
Response from the owner:Thank you very much for your review and 5 star rating. We hope to see you back in 2 years
Response from the owner:Thanks for your 5 🌟 rating
Instructor was amazing! Facility was easy to find and was a very comfortable learning environment . All in all excellent class!
Response from the owner:Thank you Paula for your review. Your 5 star ⭐️ rating is very much appreciated
Response from the owner:Thank you for your 5 star rating
productive class learning a lot leaving their knowing that you can save someone life.
Response from the owner:Thank you Glen for your time and 5 star ⭐️ rating
It was a good BLS class
Response from the owner:Thank you Bryon. Your 5 star 🌟 rating is much appreciated
Great class! The instructor was clear and thorough and at the same time entertaining. Thank you so much!
Response from the owner:Thank you Alex for taking the time to give us a review. Your five ⭐️ rating and comments are very much appreciated
Great job and very personable! I can highly recommend First Coast Training! The class was small and allowed for more practice time and hands on learning!
Great class. Been using them since 2020
Response from the owner:Thank you Cathleen for your continued support. Looking forward to seeing you again in a couple of years
Great place, amazing teachers!
Response from the owner:Thank you Awa for your 5 🌟 rating.
Very interactive. Instructor was very nice and friendly.
Response from the owner:Thank you very much for your review and 5 star 🌟 rating
This place is incredible!! Tina H. was my instructor and I loved the way she led the class. It felt more like a converstion with the lesson incorporated into it. She did an amazing job and I’d definitely recommend anyone to come here and do CPR/BLS classes.
Response from the owner:Thanks you Victoria for your review and comments. Your 5 star ⭐️ rating is greatly appreciated.
Jessica did my class. The whole environment was great and she did wonderful. I've taken many CPR classes through my life (ex-military) but have never been a medical professional, this was the first time I felt truly confident to administer CPR after a class!
Response from the owner:Thank you Dani for your comments. Your review and 5 star rating means a lot to us and is greatly appreciated. Until next time
Response from the owner:Thank you for your 5 star ⭐️ rating