Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.8
I appreciated Emily's experience in teaching not only an informative class but an entertaining class
Response from the owner:Thank you Victoria for taking the time to give us a review. Your 5 star rating is sincerely appreciated.
Enjoyed the class very much. Great teacher. I loved that everyone got their own adult and baby mannequin, also their own AED to practice on. Instructor had a sense of humor. Two thumbs up.
Response from the owner:Thank you very much for your comments and time to give us a review, we sincerely appreciate. Hope to see you back in a couple of years.
I love the experience, it felt like I knew everyone taking the class. It felt like a family. I loved our instructor Marcia, she was awesome; very knowledgeable. I will definitely come back to get ny ACLS. Thanks again!!
Response from the owner:Thank you Kish , for your comments and appreciation. Your 5 star rating is really appreciated. Hope you see you for ACLS and in a couple of years for your renewal.
Jessica was a great instructor and was very knowledgeable about the course material.
Response from the owner:Thank you for your support. your 5 star rating is really appreciated
Response from the owner:Thank you for your 5 star rating
Best BLS class I’ve taken yet. It was engaging, funny, entertaining, and educational. I took it with my 19-year-old son, and even he said he wished all of his classes were taught this way. I couldn’t have asked for a better experience. Thank you, Nikki!
Response from the owner:Thank you very much for your comments. Your 5 star ⭐️ rating and recommendation is very much appreciated. Hope to see you back in a couple of years
Best BLS class I've taken yet. It was engaging, funny, entertaining, and educational. I took it with my 19-year-old son, and even he said he wished all of...
This is my 3rd time renewing with First Coast CPR. The instruction remains high quality and the class environment is optimal for learning!
Response from the owner:Thank you Felecia for your comments, recommendation, and 5 🌟 rating. We hope to see you back again in a couple of years.
Amazing teachers and staff. They are organized and a great learning experience for ACLS/BLS!
Response from the owner:Thank you Tess for your review. We hope you have a great 2026 and looking forward to seeing you back in a couple of years.
Emily did an amazing job, I've been renewing my CPR and first aid for years and this has been the first enjoyable class I have taken so far.
Response from the owner:Thank you Rachel. We will make sure Emily gets to read this. Looking forward to seeing you again in a couple of years
Response from the owner:Thank you for your 5 star ⭐️ rating
Great class. I would take it again when I need my renewal.
Response from the owner:Thank you Alicia. Looking forward to seeing you again in a couple of years
Highly recommended. Instructor was great, and I will be returning every 2 years for my recertification.
Response from the owner:Thank you very much. Your 5 star rating is very much appreciated. Have a great 2026 and see you in two years
The instructor take their and go thur the course step by step so you will get good training skill about the CPR course . ,I tell people all about first coast training I been coming here for about 5 years or more I tell people if they won't good teaching and hands on skill training first coast is the place to come to.
Response from the owner:Thank you Rosa for your trust in us. We sincerely appreciate your support and recommendation. Your 5 star ⭐️ rating is the cherry on top.
Great place to get your CPR. They are good at what they do and I recommend to anyone needing this done.
Response from the owner:Thank you Emmanuel for your comments and recommendation. We certainly appreciate your 5 star ⭐️ rating
Nikki was very knowledgeable and made the class interesting & engaging! I took the BLS CPR class for the first time and I renew in two years. It was good...
Best class ever by Emily... Renewal with her again when is due. Thanks
Response from the owner:Thank you Rodolfo. We will pass this along to Emily. We appreciate your support and 5 star ⭐️ rating.
Response from the owner:Thank you Miriela for your 5 star rating.
Great class with a great instructor, Jessica!
Response from the owner:Thank you Savanna for your comments and 5 star rating.
Best and easiiest BLS class I ever took. Instructor was excellent.
Response from the owner:Thank you Kathy. We sincerely appreciate your comments and 5 star rating
Efficient, profezsional and organized. Great business
ONLY PROBLEM IS GOOGLE MAPS TOOK ME INTO WRONG COMPLEX ENTRANCE
Response from the owner:Thank you William for your review and 5 star ⭐️ rating. We will continue to work with Google to ensure directions to our office are accurate.
Excellent course!
Response from the owner:Thank you Gina. We sincerely appreciate your review and 5 star ⭐️ rating
The CPR class I’ve taken here was very welcoming, helpful, patient,supportive and professional. I will definitely be taking classes here in the near future.
Response from the owner:Thank you T’onna for your comments and 5 star rating. We are looking forward to seeing you back in a couple of years.
Response from the owner:Thank you for your 5 star 🌟 rating
I was sick the night before and morning of my cpr class; and notified them prior to the start of class of this. On my makeup day I was charged $25. I guess they would prefer us to come in and get everyone sick. I will start getting mine done somewhere else after this.
Response from the owner:Hi Kristi. Our apologies for what seems to be a misunderstanding. It seems like there was some confusion when we flagged your account when you first didn’t come to class. there should not have been a $25 no show reschedule fee. I have refunded $25 to your initial payment method.