Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.8
Course (ACLS) was taught at a reasonable pace and "sticking points" were reviewed until they were understood before moving on to the next subject.
Response from the owner:Thank you for your review and 5 star rating. I will pass this along to the instructor. Until next time
I have receiving my BLS Training from First Coast Training Center for more that 5 years. The staff are welcoming, patience, friendly, knowledgeable, and...
Great experience Jessica was on point with the CPR class highly recommend...
Response from the owner:Thank you Stephanie for your review and 5 star ⭐️ rating. Hope to see you back in a couple of years
BLS class was presented in a thorough and easy to comprehend manner. I’ll use First Coast CPR for any similar cert I need.
Response from the owner:Thank you Todd for your review and 5 star ⭐️ rating. Looking forward to seeing you again
Response from the owner:Thank you you for 5 star 💫 rating
Great atmosphere, great training/ Received the card the same day.
Response from the owner:Thank you Mo for your review and 5 🌟 rating.
Response from the owner:Thank you for your 5 star rating
Once again- Quick and easy CPR card. Very thorough.
Response from the owner:Thank you Ginger for your 5 🌟 rating
The CPR class was great. It was thorough and to the point. The facilitator made it easy for the class. She asked a lot of questions. Gave senerios. Very Good. Got my Certification for 2 years.
Response from the owner:Thank you Sabrina for your time in giving us review and a 5 star ⭐️ rating. Hope to see you again when it is time to renew.
This is the best CPR class I have ever attended. My instructor was awesome. I will be back!
Response from the owner:Thank you Sabrina for your review and 5 star ⭐️ rating. Looking forward to seeing you again in a couple of years
Response from the owner:Thank you for your 5 ⭐️ rating.
Mrs. M was SO informative. I truly feel extremely prepared for a multitude of emergencies, including children and adults. Thank you!!
Went in a bit anxious but left as a HEROINE totally empowered and confident!
Response from the owner:Thank you Jalanne for your words and 5 star rating. We are very happy that you feel empowered and confident. Hope to see you again in a couple of years.
I went today for a fingerprint appointment. The lady that took my fingerprint, was not nice at all, she tried to be polite but she was passive aggressive. I felt judged and stereotyped for being Latina. Not recommended .
Response from the owner:Dear Zahily, Thank you for taking the time to share your feedback. We value all reviews and take them seriously. It is regrettable to learn that you felt mistreated and perceived our staff's attempts at politeness as passive-aggressive. While everyone is entitled to their perspective, I, as a Latino individual, find it hard to believe that our staff would stereotype or judge you for being Latina. It is important to acknowledge that not all interactions are rooted in race or stereotypes, and it is unfortunate that you interpreted the situation in this manner.
Nick did a great job!!
Response from the owner:Thank you very much for your comments and 5 star rating.
Response from the owner:Thanks for your 5 star ⭐️ rating
Great Experience.
Response from the owner:Thank you very much for your 5 star 💫 rating.
Response from the owner:Thank you for your 5 ⭐️ rating
Emily is AMAZING for first timers to seasoned healthcare workers
Class flows at a good pace and no one is left behind
Thanks for the fabulous experience!!
Response from the owner:Thank you MJ for your review and comments. We sincerely appreciate your 5 star ⭐️ rating.
I've been coming to First Coast CPR for two years now for my CPR renewal and they are absolutely amazing!
Response from the owner:Thank you Ivory for your trust in us for your Cpr training. Your 5 ⭐️ rating is truly appreciated.
I recommend getting CPR certified at First Coast Training Center. Our instructor, Carlos, was awesome!!
I took the CPR/BLS in class with Tina. She is great! Very thorough & to the point. It’s either my 2nd or 3rd time with her. I highly recommend getting certified at First Coast CPR! Thanks again for a great experience.
Response from the owner:Thank you Kelly for your comments, 5 🌟 rating, and recommendation. Looking forward to seeing you again in a couple of years.
I truly enjoyed my experiences at First Coast Training Center. I renewed both my BLS and ACLS certifications here. My BLS instructor, Dani, and my ACLS instructor, Megan, were both professional and knowledgeable. They provided a relaxed learning environment that was fun and interactive. I highly recommend First Coast Training Center, and I look forward to my next renewal class.
Response from the owner:Thank you Whitney for your comments, recommendation and 5 star rating. Looking forward to seeing you again in the near (2 years) future.
Response from the owner:Thank you for your 5 ⭐️ rating
Thank You! The Best CPR Class I been to Yet! Since 2019 when I started CPR Classes for work, I just did not test well. Ms. Regina did a great job and I got 100% for the first time ever on this test.
Response from the owner:Thank you very much for your comments and review. Your 5 star ⭐️ rating is very much appreciated