Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent class! This is the first time I've ever felt like this class was made relevant for RN's working in inpatient units. It was interesting and fun not the usual "oh let me get this over with". Well worth the money.
Becky Fagan
Becky Fagan
13:21 24 Sep 20
The BLS class was the perfect pace and length. The instructor did an excellent job of helping each individual understand and properly perform each step of the CPR process
LISA HIGGINS
LISA HIGGINS
12:20 24 Sep 20
I had a great experience! Well put together class that got the information across but did not waste your time. I would recommend to others and go back to...
Rachel H.
Rachel H.
16:15 23 Sep 20
Got my CPR/BLS/AED certification today. Carlos was a great instructor and extremely passionate about the healthcare field. The class was super fun and...
Jodi M.
Jodi M.
10:21 22 Sep 20
This was by far the best CPR/First Aid training course I have had the pleasure of attending anywhere, hands down. The Instructor, Marco Raymond did an outstanding job. It was refreshing to have the course taught by someone with real life experience and not simply "book knowledge". His knowledge was exceptional and he presentations skills were fantastic. He was very comfortable with the topic/material and was able to answer any questions without any hesitation. I hope we have the good fortune of having Marco lead the next recertification.Chris TibbsCollins Aerospace
Chris Tibbs
Chris Tibbs
17:33 21 Sep 20
Excellent training class and environment
Marangeli Pacheco
Marangeli Pacheco
12:18 21 Sep 20
Jane Hewitt
Jane Hewitt
19:06 19 Sep 20
Overall a great learning experience. Instuctor wad great and funny.
tyri person
tyri person
16:49 17 Sep 20
Instructors did an excellent job. Each one is very passionate about saving lives which made the class more interesting. They use great teaching tactics that...
Vennetta C.
Vennetta C.
07:57 17 Sep 20
Bell Novotny
Bell Novotny
13:02 15 Sep 20
I loved this class! the instructor makes it fun.
Crystal Lynn Land
Crystal Lynn Land
13:25 12 Sep 20
I would 10/10 recommend this company to anyone! I have previous CPR training experience, and this was one of my favorites!! The instructors are super nice...
Enya C.
Enya C.
06:30 12 Sep 20
Everyone was very very friendly and helpful answer questions in a friendly manner I really enjoyed them
Naomi Nicholas
Naomi Nicholas
19:55 11 Sep 20
Arthur Ricker
Arthur Ricker
16:53 10 Sep 20
10 out of 10, the Instructor was on point . Class was informative and very up beat and taught in a way that the you will remember.
Vickie S.
Vickie S.
20:54 08 Sep 20
wonderful learning experience and great instructors...clean environment
Samantha Vassel
Samantha Vassel
19:56 08 Sep 20
Tyson Garrett
Tyson Garrett
16:42 08 Sep 20
This was the best BLS class I have ever had and I have been taking BLS renewals for over 10 years. Thank you so much First Coast Training Center for an amazing experience. The facility was clean, the instructor was efficient and I felt as though I gained the skills needed to perform! I highly recommend First Coast Training Center if you that are looking to get certified. You will not regret the decision.
Henry s
Henry s
22:54 07 Sep 20
This was the best BLS class I have ever had and I have been taking BLS renewals for over 10 years. Thank you so much First Coast Training Center for an...
Henry S.
Henry S.
15:55 07 Sep 20
First coast Training center for BLS CPR Recertification was a great experience. Carlos and Jackson kept the class entertaining and it flowed smoothly from section to section. I liked the lights on the CPR mannequins for the feedback on compression and timing. They were professional and followed Covid protocol for cleaning and distance learning. This was my second time coming here for recertification and I will return in 2 more years.
laura Russell
laura Russell
13:30 05 Sep 20
Great teachers, great facility.I've been CPR/First Aid certified for 20 years and this was the most enjoyable class I've been to. Carlos (the main facilitator) was very knowledgeable and kept the class engaged with his high energy approach. The teacher-in-training was alright and kept everything going at a good pace but obviously still pretty nervous.The facility is clean and airy. The trainers were following CDC recommendations in response to COVID-19.
heather schlesinger
heather schlesinger
11:33 05 Sep 20
This class was awesome. Brenan was amazing she knew so much and was super sweet. She made sure that we left feeling confident about the information. Best ACLS I've taken! I was a little nervous at first but she really did make the information easy to understand!
Yavee Jackson
Yavee Jackson
12:20 03 Sep 20
Great place! The staff is friendly and now I'm certified.
Nia P.
Nia P.
14:45 02 Sep 20
One of the best experience I’ve had in a BLS course! I’m a returning customer and will be a lifetime customer as long as they’re open.
Raschel Robinson
Raschel Robinson
13:41 02 Sep 20
This is a great CPR class - the best one I have ever taken. It was interactive and provided real-life situations. I feel a lot more comfortable with the...
KT B.
KT B.
05:28 02 Sep 20

COVID-19 Update | JUNE UPDATE

TO ALL OF OUR STUDENTS:

First Coast Training Center is now offering classes to ALL individuals that need a BLS / CPR and AED certification.
Healthcare professionals, students, teachers, personal trainers, construction personnel, among others.
Our class schedule is, Tuesdays and Fridays at 10 am, Mondays and Thursdays at 6 pm, Wednesday at 5.30 pm and Saturday at 9 am.
ACLS classes are offered every Wednesday at 8 am.

Class size is limited to ONLY 12 students, so make sure you reserve your spot with time.
Every student will be at their own table and have their own gear to practice (Adult and Infant manikins, AED, breathing barriers, etc), and practicing rescue breaths will be voluntary.

All students, upon arrival, will have to fill out a COVID-19 risk assessment questionnaire and have their temperature taken. If there is no risk identified, the students will be asked to wash their hands before entering the class. Clorox wipes and hand sanitizer will be available to clean manikins, hands, and all surfaces as many times as needed, and for anyone who wants to wear gloves, we will have nitrile gloves ready and available.

Please, stay safe, and keep on maintaining the social distance protocols.