Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Very entertaining while going over all the material required for the American Heart Association BLS exam. I really appreciate the personal stories that illustrated each section reviewed. Thanks Marco!
Charlene Jackson
Charlene Jackson
23:05 24 May 20
Catherine Elliott
Catherine Elliott
12:25 21 May 20
Scheduling was easy and Carlos is a great instructor.
Nasrin Raina
Nasrin Raina
19:09 20 May 20
Carlos is amazing!!! He makes the class very entertaining and is extremely helpful. Great class!
Kayla Tumbarello
Kayla Tumbarello
16:21 20 May 20
I hade a great experience the instructor was very fun and very patient. I would definitely attend when it's time for my renewal.
Ms Lady
Ms Lady
12:28 20 May 20
I’ve been here twice in the last year, once for my first aid and once for my BLS. They did such a good job at making you feel at home. They cared so much about your input and feedback, it was nice to feel heard. I will always come back here for my renewals. 100% recommend!
Becca Casey
Becca Casey
13:01 16 May 20
Mebane Fordham
Mebane Fordham
14:13 14 May 20
Ed
Ed
12:12 14 May 20
The only place you should go for CPR certification. Carlos was very knowledgeable, funny and engaging. Thank you!
Tibor Arany
Tibor Arany
20:34 13 May 20
The only place you should go for CPR certification. Carlos was very knowledgeable, funny and engaging. Thank you!
Tibor Steve Arany
Tibor Steve Arany
20:33 13 May 20
This was the best training course I have been to. It was highly engaging, and the time flew by. The instructor was great and presented the information in a way that wasn't dry or boring. I left feeling confident in what I had learned and my ability to put my skills into action if the need ever arises.
Jocelyn Jones
Jocelyn Jones
13:04 11 May 20
Once again First Coast CPR BLS class was top notch. Carlos is fabulous and makes the class engaging. Never disappointed.😷
Nancy Brickell
Nancy Brickell
17:54 10 May 20
savanna sharp
savanna sharp
14:19 07 May 20
Carlos is a fantastic instructor and business owner! He is extremely engaging, makes the class fun even on your third time taking it! Very professional, affordable, and lots of class times offered which makes fitting it into your schedule easy! You get your card via email immediately after the class. Highly recommend!
Megan Davis
Megan Davis
13:15 06 May 20
Carlos is the best! I have taken classes here since they opened 6 years ago and always recommend his classes to my coworkers. They offer tons of classes...
Megan D.
Megan D.
06:10 06 May 20
My CPR and BLS course was comprehensive and interactive. I appreciated our instructor’s real world application of the source material. I received my digital certification card within minutes of walking out of the classroom. I highly recommend First Coast CPR! Great experience.
Franklin Isaac Alzate
Franklin Isaac Alzate
18:24 02 May 20
EXCELLENT TRAINING!!!! CARLOS THE INSTRUCTOR WAS EXCELLENT!!! HIS SKILLS ARE 100% AND HE MADE THE CLASS FUN AND HE MAKES YOU FEEL CONFIDENT THAT YOU CAN BE SUCCESSFUL IN ASSISTING IN CPR. HE EXPLAINED EVERYTHING IN DETAIL AND ALLOWED MUCH ROOM FOR QUESTIONS. i RATE FIRST COAST CPR AND CARLOS THE INSTRUCTOR A PERFECT SCORE!!!
Latoya Gustus
Latoya Gustus
22:41 29 Apr 20
Carlos is an awesome instructor! He was funny, made learning fun, and is very knowledgable. I will definitely be back for my renewal, and will recommend First Coast to others in need of BLS training/renewals! I definitely feel more confident in CPR, AED, and the Heimlich maneuver.
Lori Li
Lori Li
14:54 27 Apr 20
Carlos is an amazing instructor! He made our learning very fun, he is hilarious, and he is very knowledgable. He made sure we felt confident before we left. I highly recommend First Coast Training Center!
Lori L
Lori L
14:49 27 Apr 20
Great experience! Needed to renew my BLS and was able to take the course online and go to a live hands on skills class very quickly. The instructor made the class fun and made sure everyone was comfortable with the skills. Would highly recommend First Coast CPR!
D Hammond
D Hammond
15:57 26 Apr 20
I really enjoyed the staff and the experience. This is my 3 time going to them. I highly recommend them!
Leslie Baker
Leslie Baker
14:55 25 Apr 20
Carlos is awesome he keeps the class interesting and does not seem like it’s long and boring. I would highly recommend taking classes here
Johnathon Bailey
Johnathon Bailey
14:23 25 Apr 20
Our class really appreciated Marco coming out to our office and training us in CPR. He was informative and kept your attention by sharing real life scenarios. Thanks Marco!
Kathy Gouge
Kathy Gouge
14:14 25 Apr 20
Very entertaining and informative! Didn't take as long as I thought it would, but long enough to learn everything necessary for CPR and the Heimlich. I really enjoyed our instructor and would highly recommend First Coast Training Center!
kelsey green
kelsey green
14:07 25 Apr 20
Awesome class !!! Carlos was very knowledgeable and funny I’m sending my son and coworker there !!!
Kari Davis
Kari Davis
14:20 24 Apr 20

COVID-19 Update | MAY UPDATE

TO ALL OF OUR STUDENTS:

Following stage one for the reopening of the State of Florida, First Coast Training Center will continue to offer classes ONLY to Healthcare Providers (Includes students enrolled, have applied, or have been recently accepted into any healthcare program).
Classes will be offered ONLY on Tuesdays and Fridays at 10 am, Thursday at 6 pm, and Saturday at 9 am. ACLS classes every other Wednesday at 9 am.
As we continue to monitor the progress made against COVID-19, we will be making decisions to open more classes.

Class size is limited to ONLY 12 students. Every student will be at their own table and have their own gear to practice (Adult and Infant manikins, AED, breathing barriers, etc), and practicing rescue breaths will be voluntary.

All students, upon arrival, will have their temperature taken, and will be asked to wash their hands before entering the class. Clorox wipes and hand sanitizer will be available to clean manikins, hands, and all surfaces as many times as needed, and for anyone who wants to wear gloves, we will have nitrile gloves ready and available. 

Finally, and as it is our policy, if any students would like to pospone, reschedule, or cancel their class, they will be able to do so without acquiring any penalties or fees.

Please, stay safe, and keep on maintaining the social distance protocols.