Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Took BLS and ACLS. As a RN for several years, I still learned new things in the ACLS class! You’ll actually learn things here. They aren’t trying to just get you out and “pass” just to get your money. Would recommend!!
Maggie Knudsen
Maggie Knudsen
17:58 06 Aug 20
The staff was very professional, knowledgeable, and easy to work with. They will make sure you know what you’re doing and set you up for success. The office was clean and they even provided snacks.
Chicara Johnson
Chicara Johnson
12:26 06 Aug 20
Kathleen MacGilvray
Kathleen MacGilvray
12:22 06 Aug 20
Great class! Took ACLS and BLS. I have been a RN for several years and still learned new stuff in the ACLS class. Do not go if you want to just walk in get...
Maggie K.
Maggie K.
10:59 06 Aug 20
Oakley Waltman
Oakley Waltman
14:54 05 Aug 20
Mallo Payne
Mallo Payne
14:19 05 Aug 20
First Coast CPR is the ONLY way to go for all your certification and re-certification neeeds! If you have the ability to work with Carlos, please do!! He makes the classes fun and light and he has a great sense of humor!
Julie Karaffa
Julie Karaffa
17:40 04 Aug 20
They have experience, and more help.
La La
La La
22:56 03 Aug 20
A great place to get your BLS! I went through them twice and had different instructors but each time had a fabulous experience. Very engaging and interactive! 10/10 would recommend.
Alyssa Perez
Alyssa Perez
14:39 03 Aug 20
Quality of instruction, practice, and attention is the best around.
Paula White
Paula White
18:39 01 Aug 20
I had never taken BLS outside of the hospital setting, so I wasn't sure what to expect, but WOW! Was I pleasantly surprised! Heather was great and truly there to help you refresh your BLS skills in a non-intimidating and open discussion classroom. The office and classroom are very clean and bright (very important during this time of COVID). Snack and drinks were also provided ant no extra charge. Overall, it was truly a great experience. Thank you FCTC! I'm so happy you're here and I'll see you again in two years!
Susan Kane
Susan Kane
11:48 01 Aug 20
Marco was a great instructor and nade the class fun while learning. I highly recommend Marco as an instructor
Jeanne Rodenbaugh Muse
Jeanne Rodenbaugh Muse
02:08 31 Jul 20
Great facility!!! Very clean and organized. Carlos is a great instructor and very passionate about his work. The environment is very welcoming and I highly recommend First Coast Training for all your CPR needs.
Victoria Ford
Victoria Ford
16:47 30 Jul 20
Kathleen Wilson
Kathleen Wilson
14:58 29 Jul 20
Amazing class! They made it fun and memorable. Definitely choose them!
Stephanie Bartsch
Stephanie Bartsch
14:18 29 Jul 20
Enjoyed the class would definitely recommend if anyone needs to renew or get their BLS
Maria PATIÑO
Maria PATIÑO
14:50 27 Jul 20
Juliana Crevatas
Juliana Crevatas
14:46 27 Jul 20
I learned so much in my class! Carlos is a great teacher!
Jazzie Evans
Jazzie Evans
13:52 27 Jul 20
Amazing experience, very hands on and informative!
Hannah Moore
Hannah Moore
19:07 26 Jul 20
The training was thorough and effective. The trainer was knowledgeable and entertaining.
Paula Young
Paula Young
16:32 26 Jul 20
Awesome instructor, I’ve been a nurse for 11yrs & by far this is the best cpr class I’ve taken
Nichole Talbert
Nichole Talbert
15:48 26 Jul 20
Nathan Larson
Nathan Larson
12:33 26 Jul 20
Very hands on course. Learned a lot. Friendly instructors.
Allison-Kay Ruddock
Allison-Kay Ruddock
14:19 25 Jul 20
The training class I had was very helpful with a staff that was amazing!!! It was a fun and relaxing class. The instructor was great, very nice and personable with a good way to teach. I thoroughly enjoyed my class. I would definitely go back.
Kimberly Dalton
Kimberly Dalton
11:28 25 Jul 20

COVID-19 Update | JUNE UPDATE

TO ALL OF OUR STUDENTS:

First Coast Training Center is now offering classes to ALL individuals that need a BLS / CPR and AED certification.
Healthcare professionals, students, teachers, personal trainers, construction personnel, among others.
Our class schedule is, Tuesdays and Fridays at 10 am, Mondays and Thursdays at 6 pm, Wednesday at 5.30 pm and Saturday at 9 am.
ACLS classes are offered every Wednesday at 8 am.

Class size is limited to ONLY 12 students, so make sure you reserve your spot with time.
Every student will be at their own table and have their own gear to practice (Adult and Infant manikins, AED, breathing barriers, etc), and practicing rescue breaths will be voluntary.

All students, upon arrival, will have to fill out a COVID-19 risk assessment questionnaire and have their temperature taken. If there is no risk identified, the students will be asked to wash their hands before entering the class. Clorox wipes and hand sanitizer will be available to clean manikins, hands, and all surfaces as many times as needed, and for anyone who wants to wear gloves, we will have nitrile gloves ready and available.

Please, stay safe, and keep on maintaining the social distance protocols.