Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.9
Estoy muy agradecida con esta escuela. Los profesores son pacientes, profesionales y siempre están dispuestos a ayudar. El ambiente de aprendizaje es excelente y me ha permitido adquirir los conocimientos y la confianza que necesitaba. Recomiendo esta escuela a cualquier persona que quiera recibir una educación de calidad y sentirse apoyada durante todo el proceso de aprendizaje. Mi queried profe Yenny los tratara con todo el amor del mundo .
Response from the owner:Muchas gracias Fabiola. Te agradecemos mucho tus palabras y recomendaciones.
Learned so much! Great instructors!
Response from the owner:Thank you very much Lisa. Hope to see you again in a couple of years
Amazing class! Emily was great! I learned everything I needed to know. Having to renew my license, I would pick first coast every single time. Thanks so much! 🙂
Response from the owner:Thank you very much for your 5 star rating and your comments. Looking forward to seeing you again in a couple of years.
Estoy muy agradecida con esta escuela, ha sido una experiencia maravillosa
Response from the owner:Muchas gracias por tus comentarios. Estamos muy agradecidos por tu confianza en nosotros
Been coming here for years. No issues, no concerns, straight forward, clean, comfortable, safe, snack room, restroom. Everyone needs to know CPR. Everyone around you breathes and has a beating heart. If they don't - you can be part of the solution. While you're standing there crying ~ they're dying. Tears won't help. Take the class.
Response from the owner:Thank you April for your review and honest assessment of the need to know CPR. Your 5 star rating is really appreciated
Had to get some fingerprints for my license renewal. Was in and out in about 15 mis. Good service.
Response from the owner:Thank you for using First Coast LiveScan for your fingerprint needs. We are here to serve you.
Very great experience easy simple class to take long as you participate and listen
Response from the owner:Thank you very much for your comments and 5 star rating. Your review is really appreciated
The course and our instructor were very amazing! Our instructor walked us through everything we needed to know and at the end, made it very clear and easy to take the test. Tina made me feel very comfortable and confident if I ever find myself in an emergent situation requiring CPR! Thanks so much you guys wonderful team!! I’ll be back to renew every 2 years lol.
Response from the owner:Thank you very much for your comments and support. We will pass this along to Tina so she can enjoy it as well. Your 5 star 🌟 rating is very much appreciated
This is a well organized, hands on class. Highly recommend.
Response from the owner:Thank you for your comments and 5 star rating
Response from the owner:Thank you for your 5 star rating
Jessica was an amazing instructor! Very nice and patient! Honestly i if I needed another CPR class I definitely take her class again. I recommend her, it was like she is a dedicated health professional and a teacher at the same time if it makes sense hahaha
Response from the owner:Thank you Beth for your kind words. We will pass this along to Jessica so she can read the impact she has as an instructor. We sincerely appreciate your 5 star 🌟 rating
Jessica was an amazing instructor! Very patient and informative. If I had to take another CPR class I would definitely take it with her. she was very kind....
Response from the owner:Thank you for your 5 star rating
Carlos and his team of instructors are amazing! It’s an interactive atmosphere.
Response from the owner:Thank you Dana for your review and 5 star 🌟 rating. Very much appreciated
Response from the owner:Thank you for your 5 star rating
Very thorough and informative class with a multiple choice exam at the end. Class took a little over 3 hours. My teacher Jessica was upbeat and easy to understand. Definitely recommend.
Response from the owner:Thank you CS for your review and comments. We will pass this along to Jessica. Your 5 star 🌟 rating is very much appreciated
Have been using First Coast for years, the environment is welcoming, classes are well organized and easily accessible.
Response from the owner:Thank you for your patronage and continuous support. Your 5 star rating is really appreciated
Response from the owner:Gracias por tus 5 estrellas
Although we had a small group, it was fun and engaging. The flow of the training was easy to follow thanks to our instructor, Ms. Regina. I would definitely recommend this place to anyone needing a CPR training. ❤️
Response from the owner:Thank you Jameela for your review and comments. We sincerely appreciate your 5 star rating
The class instructor, Jessica, was outstanding in giving examples and representation in FA/CPR/AED.
Response from the owner:Thank you for your review, comments, and 5 star rating.
Great class engaging and helpful
Response from the owner:Thank you for your comments and 5 ⭐️ rating
First coast was so amazing jessica was the best teacher u can have!! She went over the material amazing and answered everyone's questions friendly. Thank you jessica and i am excited to began emt/ fire career
Response from the owner:Thank you Ryan for your comments and review. Your five star 🌟 rating it’s really appreciated.
This is my second time going through this company. They are awesome. Thorough, professional and informative. Jessica was a great instructor!
Response from the owner:Thank you for your review and comments. We will pass this along to Jessica. Your 5 star 🌟 rating is very much appreciated
Response from the owner:Thank you for your 5 🌟 rating
I wanted to give a big THANK YOU! This class was great! The instructor, Regina was thorough, efficient and knowledgeable. She made the environment comfortable and welcoming. I truly appreciate the ease of booking and attending this CPR class. I would recommend First Coast to anyone needing certified. Regina is a gem!
Response from the owner:Thank you for taking the time to give us a review and a 5 🌟 rating. We will pass your message to Regina so she can feel the love as well.