Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.9
I have taken many CPR classes and this one was great! The skills check off was efficient, seamless, and the instructor was very knowledgeable!
Response from the owner:Thank you Melissa for your review and 5 star 🌟 rating
A Very wonderful class great experience over all
Response from the owner:Thank you for your 5 🌟 rating.
La mejor escuela de Jacksonville fl
Response from the owner:Muchas gracias Yenicey, tú reseña y tu rating de 5 estrellas es muy importante para nosotros
Excellent training. Very informative, hands-on, and easy to follow. The instructor explained everything clearly and made sure we understood each step before moving on. I learned a lot and have a better understanding of CPR and BLS skills. I highly recommend this class. Thank you for a well-organized and helpful class!✨️🩷🫶
Response from the owner:Thank you Marestel for your comments and time to give us a review. We sincerely appreciate your feedback and 5 star ⭐️ rating.
This is my second time taking the First Aid/CPR/AED training at First Coast CPR. The instructors are incredible and the class is highly interactive and informative.
Response from the owner:Thank you Kelly. We sincerely appreciate you taking the time to give us a review. Your 5 star rating means a lot to us. We hope to see you back in a couple of years.
Response from the owner:Thank you Robin for your 5 star rating.
Excellent training. Very informative, hands-on, and easy to follow. The instructor explained everything clearly and made sure we understood each step before...
Very informative. Instructor is super nice & friendly. But there’s really no reason this class should be 4 hours. There’s entirely toooooo much personal sharing and veering off topic amongst the instructor and class. 1-1.5 hours could’ve been eliminated had we just focused on getting through the teaching so we could test.
Response from the owner:Thank you for your feedback and comments. We sincerely appreciate it. Your 4 star rating is important for us.
Thanks First Coast CPR for making me a hero! This class was lead by Miss Jessica and she did an amazing presentation!
Response from the owner:Thank you for your review and comments. We are happy you feel like a hero, that means we accomplished our most important goal. Hope to see you in a couple of years.
My go-to place for my BLS renewal!! They offer the class online and the in-person skills check. Very convenient, very professional, and very organized. The instructors are awesome! 👌
Response from the owner:Thank you Joel for trusting us with your training. Your 5 star rating is very much appreciated.
Our instructor was great. It was a refresher certification but we did learn some new things. Well done.
Response from the owner:Thank you for your 5 star rating.
Response from the owner:Thank you for your 5 star rating
Miss Dani is the real deal!!
Response from the owner:Thank you Libby. We will pass this along to her. We sincerely appreciate your 5 star rating
Response from the owner:Thank you for your 5 star rating
Response from the owner:Thank you Haydee for your five star rating
Instructor Carlos C. Tafur was awesome. He made the class interesting, kept all of us attentive and engaged. He is a great instructor.
Response from the owner:Thank you Wanesa for your review and comments. We sincerely appreciate your 5 star 🌟 rating. We hope to see you back in a couple of years.
Very thorough class. My only critique was the instructor sharing too much personal information for my liking.
Response from the owner:Thank you C M for your review and 5 star rating. We sincerely appreciate it. Although we encourage our instructors to make the classes personable and relatable, I will communicate with them to ensure that they find a balance when sharing personal information. Hope to see you back when it is time to renew.
Very knowledgeable brought real time situations to the lesson plan that really made you think what if. I felt very prepared to meet whatever situation I would come across in the future.
Response from the owner:Thank you French for your review and comments. We sincerely appreciate your 4 star rating. Please let us know what else we could have done or provided in your class to earn that last start. Hope to see you when it is time to renew.
Instructor is very knowledgeable answers questions and very helpful great place to learn.
Response from the owner:Thank you Andrea for your review and 5 star rating. We sincerely appreciate it. Looking forward to seeing you back in a couple of years.
Tina was great! Used real life scenarios, explained everything thoroughly, and gave excellent feedback. AHA approved BLS/CPR certification !!
Response from the owner:Thank you Maddie for your comments and your review. Your 5 star rating is sincerely appreciated. We will pass this along to Tina so she can read it.
A great place to refresh your CPR skills. I recommend 10 out of 10
Response from the owner:Thank you Venetta, and our apologies for a late reply to your review. We sincerely appreciate you taking a class with us, and your 5 star rating means a lot to us. We hope to see you back when it is time for your renewal.
Had BLS training, well organised, instructor Emily was very good and helpful
Response from the owner:Thank you Solomon for your comments and review. We will pass this along to Emily.
Response from the owner:Thank you for your 5 star rating
This class was amazing alot of things have changed with CPR, everyone should learn the bAsics
Response from the owner:Thank you Andrea for your comments and 5 star rating. Sincerely appreciated