Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.9
The class instructor, Jessica, was outstanding in giving examples and representation in FA/CPR/AED.
Response from the owner:Thank you for your review, comments, and 5 star rating.
Great class engaging and helpful
Response from the owner:Thank you for your comments and 5 ⭐️ rating
First coast was so amazing jessica was the best teacher u can have!! She went over the material amazing and answered everyone's questions friendly. Thank you jessica and i am excited to began emt/ fire career
Response from the owner:Thank you Ryan for your comments and review. Your five star 🌟 rating it’s really appreciated.
This is my second time going through this company. They are awesome. Thorough, professional and informative. Jessica was a great instructor!
Response from the owner:Thank you for your review and comments. We will pass this along to Jessica. Your 5 star 🌟 rating is very much appreciated
Response from the owner:Thank you for your 5 🌟 rating
I wanted to give a big THANK YOU! This class was great! The instructor, Regina was thorough, efficient and knowledgeable. She made the environment comfortable and welcoming. I truly appreciate the ease of booking and attending this CPR class. I would recommend First Coast to anyone needing certified. Regina is a gem!
Response from the owner:Thank you for taking the time to give us a review and a 5 🌟 rating. We will pass your message to Regina so she can feel the love as well.
This is my second year attending this location My class instructor was great we did lots of hands on training light snacks and drinks was also provided, I was very confident in skills after the class highly recommend.
Response from the owner:Thank you Felicia for your comments and recommendation. We sincerely appreciate your 5 star ⭐️ rating
Great Class! Highly Recommend!
Response from the owner:Thank you very much for your 5 star ⭐️ rating.
Great experience! Regina is the best instructor in the world!

Honest company with no hidden fees. Highly recommend.
Response from the owner:Thank you Victoria for your review. We certainly appreciate it. Your 5 star 🌟 rating is great
Response from the owner:Thank you for your 5 star rating
Excellent BLS CPR class this week. Jessica is an excellent instructor. I learned more in this class than any other CPR class I have taken. Facility is very clean.
Response from the owner:Thank you Linda. We sincerely appreciate your 5 star 🌟 rating. We will forward this to Jessica so she can feel the love as well
LaTreshia was amazing. Not only did she explain everything, she made the 4 hour class fun. Everyone participated and left feeling confident. If a situation happens we are ready. Thank you for the opportunity to learn how to help people and possibly save a life.
Response from the owner:Thank you Robin. We will forward this to Latresha so she can receive your appreciation. We are very grateful for your 5 star rating.
Response from the owner:Thank you for your 5 star ⭐️ rating
Great Class! Lots of fun and learning
Response from the owner:Thank you Pete for taking the time to give us a 5 star rating.
Class was awesome!! Amazing staff!!
Response from the owner:Thank you Chantel for your 5 star 🌟 rating. We sincerely appreciate it
Amazing class!!
Response from the owner:Thank you Carolina for taking the time to give us a 5 star rating
all ways the best, very friendly, easy explanations, great demonstrations of skills, thank you so much
Response from the owner:We appreciate your 4 star rating
Excelente el curso, la profesora y todo el equipo✨✨✨✨
Response from the owner:Gracias Daviana por dejarnos una reseña de 5 estrellas.
Response from the owner:Thank you for your 5 star rating
I have taken many CPR classes and this one was great! The skills check off was efficient, seamless, and the instructor was very knowledgeable!
Response from the owner:Thank you Melissa for your review and 5 star 🌟 rating
A Very wonderful class great experience over all
Response from the owner:Thank you for your 5 🌟 rating.
La mejor escuela de Jacksonville fl
Response from the owner:Muchas gracias Yenicey, tú reseña y tu rating de 5 estrellas es muy importante para nosotros
Excellent training. Very informative, hands-on, and easy to follow. The instructor explained everything clearly and made sure we understood each step before moving on. I learned a lot and have a better understanding of CPR and BLS skills. I highly recommend this class. Thank you for a well-organized and helpful class!✨️🩷🫶
Response from the owner:Thank you Marestel for your comments and time to give us a review. We sincerely appreciate your feedback and 5 star ⭐️ rating.
This is my second time taking the First Aid/CPR/AED training at First Coast CPR. The instructors are incredible and the class is highly interactive and informative.
Response from the owner:Thank you Kelly. We sincerely appreciate you taking the time to give us a review. Your 5 star rating means a lot to us. We hope to see you back in a couple of years.