Privacy Policy

First Coast CPR Privacy Policy

REFUND POLICY:
We do not offer a refund on any products or classes. We will allow you to reschedule with no additional cost. Applies to individual student sales.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our webstore, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about upcoming events, new services offered and other updates.

SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card and place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at carlos@firstcoastcpr.com or mailing us at: First Coast CPR LLC 3728 Philips Highway Ste 13, Jacksonville Fl, 32207

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at carlos@firstcoastcpr.com or by mail at First Coast CPR, LLC[Re: Privacy Compliance Officer][3728 Philips Highway Ste 13 Jacksonville FL 32207]!

E-mail:carlos@firstcoastcpr.com

What other says

Please read what our past students have to say about us, register for a class, and come and experience the best CPR class in North East Florida.

Excellent
4.9
Fun, informative, and engaging! Fully recommended!
Response from the owner:Thank you Mayra for your review and comments. We sincerely appreciate the 5 star rating. Hope to see you back in a couple of years
Ruth Mendoza
2 weeks ago
Response from the owner:Thank you for your 5 star rating
Kendaisha Brown
2 weeks ago
I enjoyed taking my skills CPR class here. It was very straightforward and direct to where I did not have many questions because it was taught well.
Response from the owner:Thank you Kendaisha for your review. We sincerely appreciate your 5 star rating
Lianet Carro
3 weeks ago
Todo ha sido maravilloso recomiendo esta escuela 🙏🏻
Response from the owner:Muchas gracias Lianet por tu reseña y recomendación.
Tabitha J
3 weeks ago
⭐⭐⭐⭐⭐ First Coast CPR truly exceeded my expectations! I highly recommend this class to anyone who needs CPR certification, or, honestly, anyone who simply wants to be better prepared in an emergency. The instructor(Regina) was excellent. She explained and demonstrated each technique clearly and thoroughly, including CPR, choking response, teamwork during an emergency, and how to handle different real-life situations. She made sure we understood not only what to do, but how to respond confidently when it matters. The class was organized, engaging, and hands-on, and her time management was excellent. I enjoyed the experience so much that I would genuinely give this class as a gift to family and friends. I even think it would be a great and meaningful alternative for a girls’ outing, family activity, or weekend group experience. You get to spend time together while learning skills that could potentially save someone’s life. I walked away feeling much more confident and prepared than when I arrived. If you’re looking for CPR training, take the class at First Coast CPR. It was absolutely worth it, and I would recommend them without hesitation.
Response from the owner:Thank you so much Tabitha for your review, comments and recommendation. We are sincerely appreciative of your 5 star ⭐️ rating. I have shared this review with all of our staff and instructors to let them see the real impact our classes can have and the importance of what we do. Welcome our family of heroes We hope to see you back in a couple of years,
April Wilson
3 weeks ago
The instructor was very helpful and hands on while teaching the class.
Response from the owner:Thank you April for your review and 5 star 🌟 rating.
Ubon Sang
4 weeks ago
Response from the owner:Thank you for your 5 star rating
Great class, great teacher!
Response from the owner:Thank you Stacy for your review and 5 star 🌟 rating
Shera Hollaman
1 month ago
It was easy to locate following the direction of entering the name and not address. The facility was extremely clean and inviting. Mrs Tina was awesome in her presentation!!
Response from the owner:Thank you Shera for your comments and review. Your 5 star rating is very much appreciated
Response from the owner:Thank you for your 5 star rating
Alexis Roberts
1 month ago
Instructor was nice & everything was organized & hands on loved it
Response from the owner:Thank you Alexis for your comments and 5 star ⭐️ rating.
Our class instructor ,very knowledgeable it was an awesome class, fun ,Tameka,the class instructor, explained to the class, very professional, Thank you Tameka for what you do looking forward to see you within the next 2 years. Please don't go anywhere. Love much GOD bless. Sylvia Richardson.
Response from the owner:Thank you very much Sylvia for your comments and 5 star rating. We sincerely appreciate it. Looking forward to seeing you again in a couple of years
aldo ricardo
1 month ago
A great place to achieve your certification goals; they have excellent instructors—friendly, patient people who are truly committed to helping you learn. Thanks for the help.
Response from the owner:Thank you very much Aldo for your review and 5 star 🌟 rating. We sincerely appreciate it
chrissy jane
1 month ago
Response from the owner:Thank you for your 5 star 🌟 rating
MzP Honey
1 month ago
Class was professional, taught through multiple modalities with video, verbal instruction, speaking aloud and hands on practice which for me, really helps the information stick. Information is up to date, the facility is very conducive to learning the material and it is neat and tidy. Would always recommend class here. I took BLS and imagine others are just as awesome, will always renew at First Coast CPR, the best!!!
Response from the owner:Thank you very much for your review and recommendation. We sincerely appreciate it. Looking forward to seeing you again in a couple of years
jacqg13
2 months ago
Renewed once again at First Coast CPR. Everytime I go, I feel confident in my abilities because every instructor I have had is very informative and really helps to drill it into your brain with east upbeat hands on training. July 2026 Great place, informative and fun. I have been renewing my BLS here for the 3 recertifications because I enjoy the atmosphere and they really help cement it in your brain. Although I could renew at my hospital, I find myself almost asleep in their classes. I don't want to take these skill sets lightly because of the environments I work in as well as having children. Love First Coast CPR.
Response from the owner:Thank you so much for your trust on us and your continued support. We are looking forward to seeing you again in a couple of years.
James Smith
2 months ago
Response from the owner:Thank you for your 5 star 🌟 rating
Alex Dixon
2 months ago
Excellent class! They are very friendly and very professional. Our instructor did a great job!!! I would highly recommend them to anyone needing to obtain CPR certification.
Response from the owner:Thank you Alex. We appreciate your review and 5 star rating
Connie Mabry
2 months ago
Great class, instructional, handd-on, videos and test..good for 2 yrs
Response from the owner:Thank you Connie for leaving us a 5 star 🌟 review. Hope to see you again in a couple of years
Kadesha H
2 months ago
Response from the owner:Thank you for your 5 star rating
Dainelis R.
2 months ago
This was a great place to get my BLS CPR certification. The instructor, Jessica, was very thorough, kind and made the material easy to understand.
Mira Makanji
2 months ago
Super greatful to have taken this course with Jessica to renew my CPR certification! Little did I know I’d have to perform CPR on someone in the middle of the road a couple days later…but Jessica definitely prepared me well and gave us such great advice! Thank you so much!!
Response from the owner:Thank you Mira for your comments and review. One never knows when our skills are going to be needed and we are very happy and pleased that what we taught you gave you the confidence to act. We sincerely appreciate your 5 star rating
Katherine Horrell
2 months ago
Response from the owner:Thank you for your 5 star 🌟 rating
Dainelis Rodriguez
2 months ago
This was a great place to get my BLS CPR certification. The instructor, Jessica, was very thorough, kind and made the material easy to understand.
Response from the owner:Thank you for your review and 5 star 🌟 rating. We sincerely appreciate it
Melissa Jones
2 months ago
My third time here. Will continue to use First Coast CPR as well as recommend to all my co-workers. Easiest way to be CPR certified.
Response from the owner:Thank you very much for your continued support. Looking forward to seeing you again in a couple of years.